IMPORTANT: Change of Mailing Address
Our office at 20 Dundas St. W, Suite 503, Toronto is no longer in service. Please send all forms, supporting materials and correspondence to the mailing address below:
PO Box 250
Some forms and documents may temporarily contain old addresses. Please disregard the old addresses and send all forms and documents to the address listed above. Updates to old forms will be made shortly.
Types of Appeals and Applications
The owner or custodian of an animal
May appeal to the Board
- Compliance orders (s. 38(1)1)
- Removal orders (s. 38(1)2)
- Orders to keep an animal in the Chief Animal Welfare Inspector’s care (s. 38(1)3)
- Statements of account served by the Chief Animal Welfare Inspector (s. 38(2))
May apply to the Board for
- Revocation of an order on the basis that the animal has ceased to be in distress (s. 38(3))
- Return of an animal on the basis that the conditions that caused the animal to be kept in the Chief Animal Welfare Inspector’s care have ceased to exist (s. 38(4))
Appeal of a Compliance Order
Under section 30(1) of the Provincial Animal Welfare Services Act, 2019, an animal welfare inspector who has reasonable grounds to believe that an animal is in distress and who is able to promptly find the owner or custodian of the animal may order the owner or custodian to take such action as may, in the opinion of the inspector, be necessary to relieve the animal of its distress, which may include, having the animal examined and treated by a veterinarian at the expense of the owner or custodian. Under s. 38(1)1 of the Act, the owner or custodian of the animal may appeal the order by providing written notice to the ACRB within five business days after receiving the order.
Application for Revocation of a Compliance Order
Under section 38(3) of the Act, the owner or custodian of an animal who receives an order from an animal welfare inspector may apply to the Board by notice in writing to have the order revoked on the basis that the animal has ceased to be in distress.
Request for Return of an Animal
Under section 31(1) of the Act, an animal welfare inspector may remove an animal from the place where it is and take possession of the animal for the purpose of providing it with necessaries to relieve its distress if; a veterinarian has advised the inspector in writing that alleviating the animal’s distress necessitates its removal; the inspector has inspected the animal and has reasonable grounds for believing that the animal is in distress and the owner or custodian of the animal is not present and cannot be found promptly; or an order respecting the animal has been made under section 30 and the order has not been complied with.
Under section 31(6) of the Act, the Chief Animal Welfare Inspector may decide to keep an animal that was removed if:
- the Chief Animal Welfare Inspector determines it is necessary to relieve the animal’s distress; or
- the Chief Animal Welfare Inspector has reasonable grounds to believe that the animal may be placed in distress if returned to its owner or custodian, or the animal may be trained to fight another animal if returned to its owner or custodian.
Under section 38(4) of the Act, an owner or custodian of an animal that has been taken into the Chief Animal Welfare Inspector’s care may apply to the Board by notice in writing to have the animal returned on the basis that the conditions that caused the animal to be kept in the Chief Animal Welfare Inspector’s care have ceased to exist.
Application regarding statement of account
Under section 38(2) of the Act, an owner or custodian of an animal who is served with a statement of account by the Chief Animal Welfare Inspector may apply to the Board by notice in writing to appeal the statement of account within the prescribed period after being served the statement.
Filing an Appeal or Application
To appeal or apply to the ACRB, you must complete the appropriate forms or provide the necessary details in writing. You should provide reasons for your appeal or request and the result or action you are seeking.
To avoid delays in processing your appeal, you should provide:
- your full name, address, email address and telephone number; and
- if you have chosen to have counsel or an agent to represent you, their full name, address, email address, telephone and fax numbers.
Appeals and applications can be sent to the ACRB by mail, fax, or e-mail.
If you are appealing the issuing of a compliance order or removal of an animal, you must do so within five business days of having been served with the order. If you are appealing a statement account, you must do so within the prescribed period after being served the statement.
There are no timelines for an application to revoke a compliance order.
There is no fee to file an appeal or application with the ACRB.
Once you have submitted your appeal or application, a Case Management Officer will review the documents to ensure they are complete. A Case Management Officer may contact you if additional information is needed. Documents you submit to the board are available to the public on request subject to limited exceptions.
Withdrawing an Appeal or Application
If you decide to withdraw your appeal or application before the hearing, you will need to provide written notice to the ACRB and copy the other parties to the appeal before the scheduled hearing date(s).
If you are at a case conference or hearing, and wish to withdraw your appeal, you can inform the adjudicator of your decision to withdraw your appeal at that time.
Accessibility and Accommodation
We are committed to continuously improving accessibility of the services we provide.
If you require a disability-related accommodation to participate in an ACRB proceeding, or if you require assistance to access other services, please contact us.