French Language Services

Our Commitment

The Safety, Licensing Appeals and Standards Tribunals Ontario (SLASTO) is committed to an active offer of French language services and to actively engaging with the Francophone community to ensure its services reflect and meet the needs of the population it serves.

French Language Service (FLS) Policy

As part of its commitment to French language services, SLASTO has developed an FLS Policy. Its purpose is to:

  • reflect SLASTO’s commitment to the provision of French Language Services and to establish the cluster as a leader in the administrative justice sector;
  • comply with the provisions of the French Language Services Act (FLSA) in guaranteeing all persons and corporate entities the right to receive services in French; and
  • inform the public about the manner in which French language services are provided by SLASTO.

You can view the FLS Policy below:

  • French Language Services Policy (HTML or PDF)

Tribunal and Justice Sector Vocabulary

An English-French lexicon specific to administrative law was developed by the Centre canadian de français juridique, in partnership with SLASTO and Ontario’s two other tribunal clusters.

You can view the lexicon below:

  • Lexique droit administratif (PDF)

The Centre canadien de français juridique inc. (CCFJ) is a high-intensity targeted training centre for public and private parties dealing with Canadian legal systems.

The mission of the CCFJ is to improve access to justice in French across the country by providing opportunities to all those working in legal systems in Canada; namely provincial departments of Justice, judges, police forces, and private sector jurists; to hone their French legal vocabulary, chiefly in the field of criminal law.

Learn more about the Centre canadian de français juridique here.

Feedback and Complaints

Feedback and complaints about the quality of French language services or application of SLASTO’s FLS Policy can be sent to Complaints will be processed pursuant to SLASTO’s Public Complaints Policy.

Complaints can also be sent to Ontario’s French Language Services Commissioner at

Ontario’s French Language Services Commissioner is an independent officer of the legislative assembly and reports directly to it. The Commissioner ensures that the rights of Ontario citizens and the obligations of the Government are respected according to the FLSA.

Learn more about Ontario’s French Language Services Commissioner here.