COVID-19 Updates on Tribunals Ontario Operations


Last updated: May 14, 2020

Tribunals Ontario continues to provide services to the public while keeping Ontarians safe. To comply with physical-distancing direction from public health authorities, most staff and adjudicators are working remotely.

Tribunals Ontario is postponing and rescheduling all in-person hearings, and where possible, is moving forward with alternative options such as written and telephone hearings.

In response to COVID-19, all in-person service counters are closed until further notice. Where possible, please use email to contact Tribunals Ontario’s boards and tribunals.

On This Page

  1. Suspending Limitation Periods
  2. Service Changes for Tribunals and Boards
  3. Tribunals Ontario News About COVID-19
  4. Additional Resources on COVID-19

Suspending Limitation Periods


On March 20, 2020, the Government of Ontario made an Emergency Order under the Emergency Management and Civil Protection Act, that suspends limitation periods and procedural time periods relevant to tribunal proceedings. The suspension is retroactive to March 16, 2020.

If current and / or new parties are not able to meet a timeline, Tribunals Ontario will allow them to do so at a later date.

For example, if parties are not able to meet the timeline for submitting an application to a tribunal, they will be able to submit it at a later date.

If you are not able to proceed with a matter, please contact the tribunal to reschedule. If you are not able to attend a proceeding by teleconference or in writing, the tribunal will be able to reschedule the matter to another date.

Learn more below on how the Emergency Order impacts your board or tribunal.

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Service Changes for Tribunals and Boards


Animal Care Review Board (ACRB)

The Animal Care Review Board (ACRB) is continuing to accept appeals and will schedule hearings by teleconference or in writing.

If you experience technical difficulties with the teleconference lines, please continue to try as the system may be temporarily busy.

The ACRB is suspending procedural time periods relevant to proceedings until the Emergency Order is lifted.

You are no longer required to appeal an Animal Welfare Service order or decision to the ACRB within five business days after getting notice. However, you are encouraged to appeal as soon as possible. Once the state of emergency is lifted, the five business day limitation period will continue counting from where it left off.

The ACRB will schedule matters as soon as possible. If a teleconference or written hearing is not possible, your appeal will be postponed until an in-person hearing can safely take place.

How to Submit Applications

Email your applications, supporting documentation and case-related submissions to ACRB.Registrar@ontario.ca. If the electronic materials exceed 35MB, please separate the documents and send them in multiple emails.

Contact ACRB

Contact Hours
8:30 a.m. – 5:00 p.m.
Monday – Friday

Phone: 1-888-444-0240
TTY: 1-844-650-2819

Email: ACRB.Registrar@ontario.ca

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Courier mail should be addressed to:

Animal Care Review Board
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1

Mail sent through Canada Post should be addressed to:

Animal Care Review Board
PO Box 250
Toronto, ON Canada M7A 1N3

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Fire Safety Commission (FSC)

The Fire Safety Commission (FSC) is continuing to have hearings and case conferences by teleconference or in writing.

If you are not able to proceed with a matter, please contact the FSC to reschedule. If you are not able to attend a proceeding by teleconference or in writing, the FSC will reschedule the matter to another date.

If you experience technical difficulties with the teleconference lines, please continue to try as the system may be temporarily busy.

How to Submit Applications

Email your applications, supporting documentation and case-related submissions to FSCregistrar@ontario.ca. If the electronic materials exceed 35MB, please separate the documents and send them in multiple emails.

Contact FSC

Please contact FSCregistrar@ontario.ca if you have any questions.

Contact Hours
8:30 a.m. – 5:00 p.m.
Monday – Friday

Phone: 1-888-444-0240
TTY: 1-844-650-2819

Email: FSCregistrar@ontario.ca

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Courier mail should be addressed to:

Fire Safety Commission
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1

Mail sent through Canada Post should be addressed to:

Fire Safety Commission
PO Box 250
Toronto, ON Canada M7A 1N3

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Licence Appeal Tribunal (LAT)

The Licence Appeal Tribunal (LAT) has two main divisions: General Service (GS) and Automobile Accident Benefits Service (AABS).

General Service (LAT-GS)

The General Service of the Licence Appeal Tribunal (LAT-GS) is continuing to have hearings and case conferences by teleconference or in writing.

If you are not able to proceed with a matter, please contact the LAT to reschedule. If you are not able to attend a proceeding by teleconference or in writing, the LAT will reschedule the matter to another date.

If you experience technical difficulties with the teleconference lines, please continue to try as the system may be temporarily busy.

How to submit applications for LAT General Service

Email your applications and appeals, supporting documentation and case-related submissions to LATregistrar@ontario.ca, without payment. Do not submit payment information over email. The LAT will contact you with payment instructions. If the electronic materials exceed 35MB, please separate the documents and send them in multiple emails.

Until further notice, the LAT-GS cannot receive materials by fax.

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Courier mail should be addressed to:

Licence Appeal Tribunal – General Services
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1

Mail sent through Canada Post should be addressed to:

Licence Appeal Tribunal – General Services
PO Box 250
Toronto, ON Canada M7A 1N3

Automobile Accident Benefits Service (LAT-AABS)

The Automobile Accident Benefits Service of the Licence Appeal Tribunal (LAT-AABS) is rescheduling all in-person hearings to a future date. We are continuing to have hearings and case conferences by teleconference or in writing. The Tribunal expects to have video hearing capabilities in the future.

If you are not able to proceed with a matter, please contact LAT-AABS via LATRegistrar@ontario.ca to reschedule, and the Case Management Officer assigned to your case will assist you. If you are not able to attend a proceeding by teleconference or in writing, the LAT will be able to reschedule the matter to another date.

If you experience technical difficulties with the teleconference lines, please continue to try as the system may be temporarily busy.

How to submit applications for LAT-AABS

Submit your applications, supporting documentation and case-related submissions by e-File. Applications sent via email cannot be processed.

Until further notice, LAT-AABS cannot receive materials by fax.

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Courier mail should be addressed to:

Licence Appeal Tribunal – Automobile Accident Benefits Services
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1

Mail sent through Canada Post should be addressed to:

Licence Appeal Tribunal – Automobile Accident Benefits Services
PO Box 250
Toronto, ON Canada M7A 1N3

Contact LAT

Contact Hours:
8:30 a.m. – 5:00 p.m.
Monday – Friday

Phone: 1-888-444-0240
TTY: 1-844-650-2819

Email: LATregistrar@ontario.ca

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Ontario Civilian Police Commission (OCPC)

The Ontario Civilian Police Commission (OCPC) is continuing to have hearings and case conferences by teleconference, video conferencing, or in writing. In some cases, OCPC is rescheduling matters to later dates. Requests for investigations, complaints, applications for disbandment of a police service and all administrative matters continue to be processed in the usual manner.

If you experience technical difficulties with the teleconference lines, please continue to try as the system may be temporarily busy.

How to Submit Appeals, Applications and Other Requests for Service

Email your applications, supporting documentation and case-related submissions to OCPCregistrar@ontario.ca. If electronic documents are larger than 35MB please send them in separate emails.

Contact OCPC

Contact Hours
8:30 a.m. – 5:00 p.m.
Monday – Friday

Phone: 1-888-444-0240
TTY: 1-844-650-2819

Email: OCPCregistrar@ontario.ca

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Courier mail should be addressed to:

Ontario Civilian Police Commission
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1

Mail sent through Canada Post should be addressed to:

Ontario Civilian Police Commission
PO Box 250
Toronto, ON Canada M7A 1N3

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Ontario Parole Board (OPB)

The Ontario Parole Board (OPB) is continuing to schedule and hold parole hearings.

The OPS is temporarily changing its processes to conduct hearings by electronic or written means, rather than solely in-person.

If you experience technical difficulties with the teleconference lines, please continue to try as the system may be temporarily busy.

Recent amendments to Ontario regulations permit applications for temporary absences to be approved by the Ministry of the Solicitor General.

If referred to by the Ministry of the Solicitor General, the OPB will continue to review temporary absences longer than 72 hours in duration. Learn more about our new processes (PDF).

Contact OPB

Contact the OPB by email at OPBregistrar@ontario.ca for more information.

Contact Hours
8:30 a.m. – 5:00 p.m.
Monday – Friday

Phone: 1-888-444-0240
TTY: 1-844-650-2819
Email: OPBregistrar@ontario.ca

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Tribunals Ontario News About COVID-19


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Additional Resources on COVID-19


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