Frequently Asked Questions


This page is intended to provide general information and is specific to the time when it is first issued. Please keep in mind that the OCPC’s staff cannot provide you with legal advice.

If you wish to obtain legal advice, you should consult a person licensed by the Law Society of Ontario.

General

Does the OCPC receive public complaints?

Public complaints about police conduct generally fall within the jurisdiction of the Office of the Independent Police Review Director (OIPRD). However, if the complaint is about the misconduct a police chief, police board members, auxiliary members of a police service, municipal law enforcement officers and/or special constables, the OCPC will consider the complaint and determine what actions, if any, are to be taken.

The OIPRD is responsible for receiving, managing and overseeing all public complaints about the police in Ontario.

The OIPRD can be contacted at:

Office of the Independent Police Review Director
655 Bay Street, 10th Floor, Toronto, ON M7A 2T4
Toll-free phone: 1-877-411-4773; TTY: 1-877-414-4773
Toll-free fax: 1-877-415-4773
Email: OIPRD@ontario.ca

Website: www.oiprd.on.ca

Investigations

What does the OCPC’s investigation process entail?

The OCPC has jurisdiction to investigate police chiefs, police boards and their members, auxiliary members of a police service, municipal law enforcement officers and special constables.

The investigation process is initiated either on the OCPC’s own motion (sometimes after having received a public complaint) or at the request of the Minister of Community Safety and Correctional Services, the OIPRD, a municipal council or a police services board. When the OCPC receives a complaint or a request for an investigation, it reviews the complaint or request and determines whether an investigation is warranted.

How long does an investigation take?

This is typically determined on a case-by-case basis and depends on the nature of the matters related to the investigation. The OCPC proceeds as quickly as possible while ensuring a thorough investigation.

Does the OCPC provide details about ongoing investigations?

No. The OCPC does not provide details about ongoing investigations in order to ensure the integrity of the process.

What are the possible outcomes of an OCPC investigation?

This is typically determined on a case-by-case basis but generally, there are three possible outcomes:

  1. During an investigation, a resolution may be reached
  2. If an investigation concludes without having reached an early resolution, the OCPC may issue an investigative report with findings and recommendations for action
  3. The OCPC may hold a hearing to determine an appropriate outcome
Are investigative reports available to the public?

Publicly available reports can be accessed on our website here.